Remote Monitoring & Management
The technology that runs the modern-day hotel is complicated, sophisticated. In addition, while there are exceptions, IT teams at most hotels are relatively small operations in comparison to other industries. Therefore, monitoring and managing the tech stack remotely via installed agents empowers you to swiftly act.

This Includes:

• Patch Management
• Network/User/Email/Web Protection and Monitoring
• Firewall Management

Next Generation End Point Protection
Stay ahead of evolving security risks with Next-Gen Endpoint Protection. This system of security tools continues to learn about threat vectors to combat them in real-time to avoid and/or reduce damage.

This Includes:

• Advanced End Point Protection and Response (EDR)
• AI Machine Learning
• Risk Intelligence
• Ransomware Detection
• System Restore

Email Security
Protect inbound and outbound email against spam, malware, ransomware, phishing, and other email-borne attacks. This is an essential layer of protection for business continuity making the difference between business as usual or extended downtime to fix infected systems, costing a hotel money and damage to its reputation.

This Includes:

• Advanced URL Defense
• Attachment Detonation
• Impersonation Detection
• Phishing and Spear-Phishing Protection
• Anti-Spam
• Mail Spooling
• Rolling Retention of Inbound Email
• Send and Receive new Email during Server Downtime
• Secure Portal Email Encryption

Web Protection
Receive notification regarding malicious websites and effectively block unauthorized users from your networks. Because many malware strains are delivered by a browser, web protection is an important part of a layered defense strategy. Web protection services receive regular updates of malicious sites and will be used to block users on hotel networks. Web protection keeps users safe and productive while using the web. Threat protection and site blacklists reinforce the human firewall and help hotels to mitigate risk.

This Includes:

• Filtering

Threat Monitoring
Differentiate legitimate system and/or file modifications from changes that are the result of cyberattacks. File Integrity Monitoring (FIM) validates the integrity of system and program files, alerting system administrators to any suspicious changes. Most system and file modifications are harmless. Those that are not, however, can wreak havoc on a network. Spot them before it’s too late.

This Includes:

• File Integrity Management (FIM)
• Archiving
• Logging and Alerting

Security Information and Event Management (SIEM)
Take advantage of a real-time analysis of security through a combination of security information management (SIM) and security event management (SEM). Security Information and Event Management (SIEM) generates security alerts by applications and network hardware.

This Includes:

• Logging and Alerting

Vulnerability Scanning
Be proactive. Scan for weaknesses in security before there is a breach. Having a system that can scan for credit card numbers and PII automatically then alerting for removal is great way to protect guest data and reputations. VENZA MSSP scans for vulnerabilities on networks making sure patches are current and receives alerts to rectify those that are not.

This Includes:

• Logging and Alerting
• Patch Management

Firewall Management
Shield your network from malicious or unnecessary Internet traffic. VENZA MSSP technicians monitor and manage firewalls with any configuration changes or trouble shooting being performed remotely.

This Includes:

• On-going Support and Configuration of Firewalls and Switches
• Monitoring and Alerting for Issues
• Updating and Managing Changes
• Security Auditing and Recommendations

Remote Help Desk Support
Maintain productivity and decrease system downtime for staff and guests alike. VENZA MSSP provides 24/7 Tier 1 desktop/network connectivity remote support.

This Includes:

• On-going Support and Configuration of Firewalls and Switches
• Monitoring and Alerting for Issues
• Updating and Managing Changes
• Security Auditing and Recommendations